Sheryl Davis, Columbia, MO| 11/06/18
“I am not sure where to even start. I believe this was the 3rd time Patrick and his team worked the financing of my home. But after a long and ugly divorce, this was the first time I was involved. I had no idea if I should trust him, what to expect, or if anything was going to work out for my son and me. From Patrick to Audra to Stephanie; every single contact was positive. They took the time to know me and the caveats to my specific situation. I not only felt that financing the home my son and I live in was the very most important thing each of them was doing in the moment, but also that these three individuals are some of the happiest, kindest, most thoughtful people on the planet. Thank You!! Job well done, with time remaining on the clock!”
Matthew Randall, United States Air Force, Belleville, IL| 07/27/18
“Sir, Now that I have a chance to sit down and relax, I want to take this moment and thank you and your team for all the help you provided me in purchasing my first home. Your team made life so much easier during the home buying process and removed a lot of the stress that typically comes with an event like this. Audra is an all star. She always had the answers to every question I asked her. Greg was very professional. I’m sure he got very tired of me calling the office 3 to 4 times a day, but he didn’t let it show. Stephanie was kick ass at finalizing the deal so smoothly, even when we moved the final date forward a couple of days. So from the bottom of my heart thank you to all of you for everything. I will definitely be recommending you to anyone who is in the market for a house. Patrick, you are a great friend and I can not thank you enough for everything. I hope to do more business with you in the future! Take care.”
Sincerely,
Your friend Matt
Stan Horton, Police Officer, Airport Police, Springfield, MO| 08/24/17
“Wanted to put the word out on Fidelity Blueline Mortgage. I recently purchased a new home. I really wanted to stick with my bank on any home loan. But after not quite receiving the customer service I was expecting or felt I deserved from a bank I have had for years I was open to suggestions. That is when I was told about Patrick and Fidelity Blueline Mortgage. I was a little skeptical and the praise seemed a little over the top; too good to be true? I have purchased a home and refinanced in the past but nothing could prepare me for the level of customer service I received from Patrick and his team. This was a home purchase by owner and was anything but typical or easy. The amount of work Patrick and his team put into making this purchase happen for me was bar none above and beyond what I could imagine. Every issue, and there were a few, was met by enthusiasm and caring. They truly had my back at every turn. No matter how many times I called, texted or emailed it was met with compassion and understanding. I feel like I was family and I was treated as such. I highly recommend Patrick and his team. After this experience I could never go through anyone else. If you want respect, honesty and a caring team who will have your back then Fidelity Blueline Mortgage is the way to go.” -Stan
Adam Hess, Police Officer, Austintown Township, OH PD| 09/30/16
“All I can say is WOW! Working with Fidelity Blueline Mortgage has been an honor and a privilege. Patrick and his staff put their customers first and do whatever it takes to make them feel like a valued customer. I truly feel like I was part of the family during the loan process. Patrick would call and check-in to see how you were doing and give you frequent updates on the process. He would always be available if you had any questions even if it was after hours or on the weekend. Talk about customer service at its finest! His staff was friendly and worked diligently to make the process quick and painless. I never felt like I was left in the dark or had to figure things out on my own. Heather, my loan processor, walked me through the process and put me at ease when I had concerns. It was truly a great experience! I would recommend Fidelity Blueline Mortgage to anyone in the Blueline family who is looking to purchase a home or refinance. I look forward to working with them in the future! Thank you again for making my first home purchase a truly enjoyable experience and a success!”